Our Team

The entire New Estuary Team, from office staff to
caregivers, are experienced, reliable
professionals, who take pride in what they do.

Our Team

The entire New Estuary Team, from office staff to
caregivers, are experienced, reliable
professionals, who take pride in what they do.

Jessica Puttbach


Jessica Puttbach founded New Estuary Home Care because she believes that seniors need the highest quality care during their final years of life. She wanted to make a positive difference in her community and the lives of others, while also having meaningful employment for herself and others. After managing a home care company in another state for several years, witnessing firsthand the many challenges that industry faces, Jessica developed a business model that focuses on premium client care, by hiring and maintaining only professional caregivers. She wanted to do something she felt passionate about each and every day, while improving the lives of others. She has a great love and respect for seniors and the elderly in her community, and wants them to be treated with the respect and compassion they deserve.

In Jessica’s spare time she enjoys spending time with her husband and children, cooking, reading, photography, and hunting for shark teeth on beautiful Topsail Island.

Jessica believes that the best way to really understand what’s happening in our world is to volunteer your time. She volunteers with several Meals on Wheels programs, and aides in organizing fundraising and charitable events for local nonprofit agencies in the area.

Linda Randel King

Registered Nurse

Linda is excited to be serving and sharing her knowledge and skills with the New Estuary clientele. As a Registered Nurse for over 40 years, she is a strong advocate for those she cares for and believes everyone should receive quality care while being treated with compassion and kindness.
Linda  obtained her Masters degree in Nursing Administration from the University of South Dakota in 2010. She is dedicated to ensuring quality of care that is based on culture awareness and the clients needs. Linda is proud to  be a part of our growing team of true professionals who care immensely about their clients. In addition to supervising the care of our clients, she provides continuing education and training to our staff ensuring they are always ready to provide the care our client’s need to maintain the best quality of life. 
Outside of work, Linda and her husband are parents to five adult children. She enjoys crafts, travel and enjoying the beach with her husband and their chihuahua, Tinkerbell.

Angela Driggs

Administrative Coordinator


Angela moved to North Carolina from Western Pennsylvania eight years ago, with her husband, and three children. She joined New Estuary as a caregiver in 2020, where she learned that the act of caregiving is not only a service we provide, but a lesson we learn about life, values, relationships, and character.
Angela has always enjoyed giving back through volunteering for numerous organizations around the Cape Fear Region, including Bullies 2 the Rescue, and a French and English Bulldog rescue, which she’s been a part of for the last six years.
She is currently taking classes at Cape Fear Community College in Healthcare Administration, in an effort to continue learning how to better serve our clients, co-workers and our community.  These classes will serve her well in her new role as our Administrative Coordinator.
In her free time, Angela enjoys reading, spending time with her family. She loves the warm weather and looking for shark teeth at the beach.

Abigail Mahon 

On-Call Scheduler 

Abigail joined New Estuary Home Care as the on call scheduler, after working nearly four years with seniors at a local independent living facility. She graduated high school in 2018 with ambitions of becoming a Registered Nurse and is currently enrolled at CFCC pursuing that goal. 
Abigail enjoys spending time with her two pugs and two boxers Minnie, Ivy, Rascoe, and Polo, as well as her two cats Havana and Titan. She loves spending the day at the beach and dog park with her babies. 

She has the biggest heart for animals, which advocates her love towards seniors and she offers nothing but the most softhearted care.

Abigail is expecting her first little boy this year. She and her partner, Christian are beyond excited to meet baby Lucas Scott!

Shannon Janosz

Lead Caregiver

After years witnessing her grandmother live with Alzheimer’s,  Shannon started her journey as a CNA, and has been bringing people happiness for 8 years. She is currently studying to be a nurse at Cape Fear Community College.  Her joyous laugh and loving approach make Shannon a delight to be around. 
She will be celebrating her two year anniversary of moving to sunny North Carolina in March of 2022.  She moved from the very cold New Hampshire, and is enjoying the warmer climate, as well the beach lifestyle, and spending time with her new found friends.
She misses her adult son, who is still living up north, attending school to become a graphic designer and she could not be more proud of him.



Kendra English

Lead Caregiver

Kendra’s desire to bring love, compassion and proper care to everyone she encounters makes her a true treasure. She’s a person who truly does work in this field for the love of others.
Kendra chose to attend CNA and NAII training after having her great-grandmother come to live with her family. The desire to help bring proper care to her grandmother and others in need has kept her working in the healthcare field since 2017. Caring for others in all their needs is a passion of hers.
Kendra is currently attending college for a degree in education as well as expecting her first child this spring. She spends her personal time sewing, doing needle crafts and many different art mediums. The current love of her life is her 14-year-old bulldog, Lacey. 

What Sets Us Apart

We Offer Continuing Education Classes to our Caregivers.

The state of North Carolina requires all non-medical in-home caregivers complete two in-service units a year on Bloodborne Pathogens and Standard Precautions in the Workplace.  At New Estuary Home Care, we are committed to offering additional education courses to our caregivers in an effort to improve their professional skills, in order to provide the best possible care for your loved ones.  These education modules are supervised by our Registered Nurse.

Sophisticated Screening Process to Identify the Best Possible Caregivers.

We are extremely selective in our hiring process. All caregivers go through a series of interviews where they are asked a combination of clinical questions to assess their skills, as well as hypothetical scenarios.  We carefully consider their responses, as well as their personalities, before moving to the next stages of our hiring process. Our hiring process then includes an extensive reference check, national background check, consent to a 4-panel drug screening, a Department of Motor Vehicle Records Check, and checking the North Carolina Department of Health Care Registry to ensure they are in good standing.

We are Licensed and Insured.

We are a state-licensed home care agency that maintains employer taxes, workers compensation insurance and unemployment insurance.  Additionally our employees are W2 employees, not independent contractors. This takes the burden of employment off of clients and their families, and provides peace of mind that a professional caregiver has been chosen for them.

We Treat our Caregivers Like Family.

We believe that by caring for and supporting our care team, our care team will care for and support our clients. Our care team is a handpicked group of experienced, compassionate, reliable, professionals that give us a competitive edge.  We appreciate the work they do and regularly acknowledge their passion.

We Offer Competitive Wages and Advancement

We attract and retain the best of the best in the industry by providing them with a positive management team, competitive wages, and the respect they deserve. Additionally, we try our very best to make them feel like an integral part of our team, by keeping them updated on the company’s growth.

For our caregivers, we offer a Personal Care Aide certification for free, instructed by our Registered Nurse.

Caregiver Spotlight

Each month, we recognize one of our awesome caregivers for their outstanding work.

How Can We Help?

We help with the difficult decisions.  If you have a loved one who needs in-home care in the Cape Fear Region, take the first step towards peace of mind and contact New Estuary Home Care today. We provide professional, reliable services from experienced, compassionate caregivers.

    New Estuary Home Care
    Hampstead, NC
    Ph: (910) 541-1160