In-Home Care Services in Hampstead, NC

Welcome to New Estuary Home Care

As a family-owned home care agency, we know nothing is more important than family. When your loved ones are in need of in-home care, they deserve the very best.

Serving New Hanover, Brunswick, Pender, and Onslow Counties

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Your Family is Our Family

As a family-owned home care agency, we know nothing is more important than family. When your loved ones are in need of in-home care, they deserve the very best.

What Makes New Estuary Different

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Specialized Covid19 response

To make sure you and your loved ones stay safe, our caregivers are asked a series of questions before they are able to enter your home and begin their shift. This adds another level of protection in today’s COVID19 landscape.  

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Care team dedicated just for you

Each of our clients is matched with a small care team, including a primary caregiver, and a secondary team that is familiar with the client, the care plan, and the family. This allows us to provide a backup caregiver if the primary caregiver is unavailable for any reason.  Additionally, the caregivers and families have personalized access to our Registered Nurse.

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NO TWO CARE PLANS ARE THE SAME

We do not use a one size fits all approach. We recognize that each of our clients have their own unique needs and desires. Our assessment with our Registered Nurse is free of charge. She looks at the unique needs of our clients and then takes that information and creates a comprehensive care plan that speaks to the needs of each client. 

What Drives Us

Our Mission

New Estuary’s mission is to exceed our clients expectations in Home Care, by offering exceptional, professional services that allow our clients to live well at home. We want our clients and their families to have peace of mind, knowing they are being well cared for by our compassionate, trustworthy team.

Covering Brunswick, New Hanover, Pender, and Onslow County

PROUDLY SERVING THE CAPE FEAR REGION

Our office, located in the Surf City/Hampstead area is an ideal location to serve clients in Surf City, Hampstead, Wilmington, Leland, Topsail, Wrightsville Beach, Burgaw, Jacksonville, Oak Island and more cities throughout the region.

Hampstead Office

 

15919 US-17 Unit D

Hampstead, NC 28443

What our Clients are saying

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Kelley Burton
January 31, 2026
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100% satisfaction with this company! As a nurse and case manager for almost 25 years I was so happily satisfied and impressed with the care and communication of this agency not only for some of my patients but also personally with my own family member. Highly recommended by me, a nurse, wife, mom, case manager and family caregiver!
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Jennifer Pagans
January 7, 2026
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If you are looking for an EXCELLENT in-home care agency for your loved one look no further. After doing some extensive research in the area for an agency to provide in-home care for my mother while visiting from out of town, it was hard not to choose NEHC. Not only was this agency covered under her LTC policy, they ended up exceeding all expectations— and most importantly we were over the top so pleased with her caretakers. Their warm, welcoming, caring and gentle personalities were a perfect fit for not only my mother, but our excitable golden retriever. They were both so professional, attentive and compassionate from the moment they arrived to the moment they left. It was apparent that they received excellent leadership in their training for their job taking it very seriously, always one step ahead showing initiation and being very attentive to detail. The agency also went a step further and provided a consistent caretaker realizing the importance of this for those especially struggling with dementia and memory loss. My mother had such a positive experience that she is already looking forward to returning here knowing that she will receive exceptional care and love. THANK YOU NEHC for providing a top notch service right here in our community of Hampstead, NC.. I have had an exceptional experience all around from working with your management team, nurse assessment, scheduling, billing and most importantly the caretakers. Giving a BIG SHOUT OUT to not only NEHC, but (Anissa and Patricia) who were assigned to my mother. I’m looking forward to using your company again in the near future when my mother returns for another extended stay!
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Sierra Blabbery
November 13, 2025
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We are INCREDIBLY fortunate to have found New Estuary Home Care and work with their team. This company that exemplifies professionalism and genuine care. Their commitment to clients is unmatched, and we are deeply appreciative of the outstanding care they provided to my family!!
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Elaine Klapproth
October 19, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent home care agency. The caregivers are top notch, professional, dependable and compassionate. Management is always responsive - good communication. I highly recommend.
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Susan Hk
October 17, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
They were available to help us during a time that was tough for the family to help with our mother. Everyone was pleasant and compassionate that cared for our mother.
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Patricia Russell
August 19, 2025
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New Estuary is an absolutely amayzing caregiver company. If you are looking for compassionate, professional care for your loved ones...this is the place to go! They treat their employees with respect and understanding, are always offering incentives and lots of training and it shows in the care they provide
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Cathi Litcher
April 30, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
New Estuary Home Care is incredible! Their monthly Dementia Support Group offers great info and speakers. Jessica, the owner, brings deep experience in home care services and provides honest, practical advice for families navigating next steps in dementia care. She's kind, knowledgeable, and truly gets it. If you're looking for reliable senior care support or caregiver guidance, this is the place to go. Highly recommend!
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Kimberly Quiroz
April 29, 2025
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During my time as a caregiver, I felt respected and genuinely appreciated. I have worked in GA and NC but never found a place to call home like I did with New Estuary. The clients and families are so kind and thankful for care. In this line of work it is so hard to find a company that cares for the caregivers as much as the clients and New Estuary has mastered that beautifully. Even during my time completing school they were so willing to work with my busy schedule. I could not ask for a better company to work for. They have been the best!
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Adair Preston
April 15, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Wow !!! This is the most amazing Company who care and the staff shows it. They have been so amazing with my mom. Thank goodness for Jessica and her staff.Maddie and Raven are so loving and caring.
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WHO WE ARE

Why Choose New Estuary

At New Estuary Home Care, your trust and safety are our top priority. We only employ thoroughly screened, experienced caregivers in order to promote a safe and comfortable environment.

We begin with a complimentary in-home assessment and home safety inspection, which is conducted by our Registered Nurse. Our team will assist you through the entire home care process, including:

  • Developing a unique and fully customizable care plan
  • Identifying services needed or desired
  • Providing premium care by our outstanding in-home aides
  • Monitoring care delivery over time to ensure satisfaction

Throughout our process, we will actively document your needs and preferences to give us a comprehensive picture of the kind of services you desire.

How Can We Help?

We help with the difficult decisions.  If you have a loved one who needs in-home care in the Cape Fear Region, take the first step towards peace of mind and contact New Estuary Home Care today. We provide professional, reliable services from experienced, compassionate caregivers.